All of our products are handmade to order. Because of this, expect a wait of 3-4 weeks before your order is shipped. Shipping confirmation and a tracking number will be sent as soon as your order is sent out.
*If you are curious to when your order will be sent out feel free to send us an email - firstname.lastname@example.org
Returns need to made within 14 days of receiving your order and are only possible if the item is in perfect condition. Damaged or compromised merchandise will not be accepted. Be sure to contact us to be authorized for a return before sending your order back. Once we receive your order, you will refunded within 24 hours. (20% restocking fee is required to return merchandise)
*Customer will not be refunded for shipping
We understand that purchasing the correct size of an item can be difficult without seeing the item in person. Because of this we offer the ability to exchange an item for the same item of a different size up to two times. After we receive the original item please allow another window of 1-2 weeks for the new size to be shipped.
Exchanges are only possible if the item is in perfect condition. Damaged or compromised merchandise will not be accepted.
*Customer will not be refunded the shipping costs of the exchange